Cookie Policy

Cookies and other technologies

When you use our sites (including mobile sites or mobile apps), we and third party organisations may collect information by using 'cookies' and other technologies (for simplicity we refer to all such technologies as 'cookies'). By continuing to use this site, when you create an account or when you make a booking, you agree to us and third party organisations using cookies in line with your cookie settings. For information about how your personal information is used please see our Privacy Policy

What are cookies and how do they work?

Cookies are small bits of text that are downloaded to your computer or other device when you visit a website. Your browser sends these cookies back to the website every time you visit the site again, so it can recognise you and can then tailor what you see on the screen.

What do we use cookies for?

We have summarised the cookie types used into the following categories:

Essential cookies - To provide you with the service you have asked for

For example keeping you logged in during your visit. When you make a booking, cookies make sure your tickets are still in your shopping basket when you get to the checkout. Without cookies the site will forget you and many functions would simply fail to work as expected.

Analytics cookies - To analyse and improve your browsing experience:

For example, for analysis purposes, we like to know what pages and links are popular and which ones don't get used so much to help us keep our sites relevant and up to date. For this purpose, we use Google Analytics, which utilities cookies. We also offer our Event Organisers the opportunity to deploy a FaceBook Pixel to their event pages to aid them in analysing the usage of their own bookings activity iwhtin our system.

Using browser settings to manage cookies

Most browsers will enable you to manage your cookies preferences e.g. have the browser notify you when you receive a new cookie or use it to disable cookies altogether. If you do decide to disable or delete them altogether most aspects of our site won't work as well or at all as they rely on cookies to provide you with the service you have requested (see Essential cookies above)